The service commitments Toddle makes to every student, parent and partner using our Korean and Japanese language classes and study-abroad counseling in Hetauda – and what to do if we fall short.
| Service | What You Can Expect |
|---|---|
| Korean Language Classes | Basic, Advance, TOPIK I and EPS-TOPIK classes with structured lessons, regular mock tests and clear progress feedback. |
| Japanese Language Classes | JLPT, NAT, J-CERT (N5 & N4) and JFT-Basic A1/N5 preparation with step-by-step lessons and exam practice. |
| Study in Korea Counseling | Honest guidance on university selection, admission, documents and D-2 / D-4 student visa applications. |
| Study in Japan Counseling | Admission counseling for Japanese language schools, with document and application support. |
| Customer Care | Timely responses to inquiries, appointments and follow-ups for students, parents and visitors. |
If any service does not meet this charter, please tell us. Every complaint is recorded and reviewed by management, as described in our manager's note.
Call our complaint line on 9849779094, phone the office on +977 57-525392, email info@toddle.edu.np, or visit us at School Road, Hetauda-4. Every complaint is recorded and reviewed by management.
Yes. Under our service charter, all personal information and documents are handled confidentially and used only for the service you have requested.
No consultancy can guarantee a visa – the final decision is made by the embassy or immigration authority. Toddle commits to accurate guidance and careful, complete document preparation to give every application its best chance.
Learn more about our vision and mission and how Toddle is organised.
